from an article on usatoday on lessons small businesses might learn from google taken from julie clow's The Work Revolution: Freedom and Excellence for All - h/t to missional made simple - in summary what the article sets out are 5 things to do
1. Launch and iterate.
2. Fail fast.
3. Focus on the user.
2. Fail fast.
3. Focus on the user.
4. Ask forgiveness, not permission.
5. If you see a void, fill it.
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